Weekly and month-end reports
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Back-office and fleet administration
Back office and fleet administration
Bring recurring reports, settlement and invoice review, fleet maintenance scheduling, registration and insurance reminders, vendor follow-up, driver files, incident records, calendars, dashboards, and decision summaries into one operating rhythm.
Custom quote · priced by operation, driver count, systems, and approved scope
Direct answer
Administrative support with contractor control
Bring recurring reports, settlement and invoice review, fleet maintenance scheduling, registration and insurance reminders, vendor follow-up, driver files, incident records, calendars, dashboards, and decision summaries into one operating rhythm. CSP Crew works inside client-approved systems and procedures; it does not take over the contractor’s legal, employment, financial, safety, vehicle, route, or regulatory responsibilities.
Scope
What CSP Crew can administer
Every item is confirmed in a written scope before access is requested.
Settlement and invoice review
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Fleet maintenance scheduling
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Registration and insurance reminders
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Vendor follow-up
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Driver-file maintenance
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Incident-record organization
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Owner inbox and calendar administration
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Document expiration tracking
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Operational dashboards
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Decision summaries
Configured to the contractor’s approved workflow, system, owner, and escalation rules.
Responsibility boundaries
Support work and contractor decisions stay distinct
| Administrative support | Contractor responsibility |
|---|---|
| Weekly and month-end reports | Approve vendors, spending, and vehicle decisions |
| Settlement and invoice review | Provide accurate source records |
| Fleet maintenance scheduling | Set access and data-retention rules |
| Registration and insurance reminders | Make legal, tax, employment, and regulatory decisions |
| Vendor follow-up | Approve the operating cadence |
| Driver-file maintenance | Contractor review and approval |
| Incident-record organization | Contractor review and approval |
| Owner inbox and calendar administration | Contractor review and approval |
| Document expiration tracking | Contractor review and approval |
| Operational dashboards | Contractor review and approval |
| Decision summaries | Contractor review and approval |
Operating rhythm
How the service is set up
- 1
Operations review
Document sources, owners, deadlines, approvals, and current gaps.
- 2
Handoff and access setup
Approve accounts, permissions, templates, security, escalation contacts, and boundaries.
- 3
Weekly operating rhythm
Run the approved queue, surface exceptions, and provide decision summaries.
Illustrative example
Outputs the contractor can review
These are example workflow records, not customer results.
Back-office work queue
Weekly status summary
Settlement variance list
Fleet calendar
Expiration register
Owner decision list
Important boundaries
What this service does not promise
- No legal, accounting, tax, or regulatory advice
- No vehicle maintenance or inspection services
- No guarantee of operational results
CSP Crew provides administrative and operational support. It does not provide legal, tax, employment-law, accounting, or regulatory advice.
Frequently asked questions
Can CSP Crew make final decisions for back-office and fleet administration?
No. CSP Crew provides administrative and operational support within the approved scope. The contractor retains management, employment, financial, route, vehicle, legal, and compliance decisions.
How is system access handled?
The client approves accounts, permissions, security requirements, data boundaries, and offboarding steps. Credentials should not be sent through unsecured channels.
Is CSP Crew affiliated with FedEx?
No. CSP Crew is an independent company. It is not affiliated with, endorsed by, sponsored by, or operated by FedEx Corporation or its affiliates.
Define the right support scope
Describe the workflow, operation type, driver count, vehicle count, and current challenge.