FedEx contractor support
CSP Crew services
Choose one administrative workflow, a combined back office, or full operations support. Responsibilities, access, pricing, and approvals are defined in writing.
Six service areas
Built for delivery contractor operations without taking authority away from the contractor.
HR and driver recruitment
Driver recruiting, applicant tracking, screening administration, interview scheduling, onboarding coordination, and driver-file support for FedEx service providers.
Review service scope →Payroll and bookkeeping support
Timecard review, payroll preparation, reimbursement tracking, reconciliation, bookkeeping support, and approval summaries for delivery contractors.
Review service scope →Route performance and reporting
Route coverage, attendance, delivery exception, productivity, service issue, settlement variance, and weekly action reporting for service providers.
Review service scope →Safety and compliance administration
Driver qualification files, expiration reminders, training records, incident documentation, vehicle records, and DOT/FMCSA administrative support where applicable.
Review service scope →Dispatch and route support
Attendance confirmation, call-out tracking, route coverage coordination, driver communication, exception escalation, and daily reconciliation.
Review service scope →Back office and fleet administration
Reporting, settlement review, maintenance scheduling, document reminders, vendor follow-up, driver files, dashboards, and decision summaries.
Review service scope →Start with the workflow
Describe the recurring process that needs clearer ownership, follow-up, or reporting.